• Careers Site Advertising End DateAdvertising End Date:
    09 Nov 2026
  • Internal Advertising End DateInternal Advertising End Date:
    09 Nov 2026
  • All LocationsAll Locations:
    CCHQ
  • All DepartmentsAll Departments:
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  • Vacancy TypeVacancy Type:
    Permanent
  • Advertising SalarySalary Details:
    £26,500 per annum plus commission
  • Function:
    Retail, Customer Experience and People
  • About The Role

  • Salary: £26,500 per annum
    Contract: Permanent
    Hours: Full time, 40 hours per week over 5 days
    Shifts: Rota over 7 days of Monday to Saturday, 08:00 – 17:00 / 09:00 – 18:00, Sunday 10:00 – 16:30
    Location: CareCo HQ, Braintree
     
    Closing date: Monday 9th November 2026

    At CareCo, we make every day easier for people. As the UK's leading mobility retailer, our goal is to make sure that everybody who needs a helping hand not only gets one, but that they get the one that works for them.

    Our Customer Sales Advisors, working in our telesales team, have a knack for matching customer needs to the many products within our range and the benefits they provide. We don’t do pushy sales or cold calling – our target audience are either existing customers or they’ve expressed an interest after seeing one of our adverts.

    As a Customer Sales Advisor, you will:
     
    • Act as an ambassador for CareCo, providing the very best customer service at all times
    • Handle sales enquiries from new and existing customers with professionalism and empathy
    • Contact existing customers to discuss additional products
    • Work towards achievement of sales targets and KPIs
    • Maintain and update customer accounts
  • About You

  • To be considered for the position of Customer Sales Advisor, you will need:

    • A strong sales focus with the ability to qualify customers for right product
    • Inbound and/or outbound telesales experience
    • Exceptional customer service skills demonstrated through previous work experience
    • Excellent listening, verbal and written communication skills with the ability to adapt based on the individual
    • An empathetic, caring and patient approach
    • Computer/IT proficiency, with the ability to learn and master our computer systems
    • The ability to multitask and manage your own workload

    Experience within a busy call centre environment is highly desirable.
  • About Us

  • At CareCo we celebrate our people — their milestones, their growth, and the everyday moments that matter. Our benefits are built to support your life, not just your work. As a Customer Sales Advisor, we’ll offer you:

    • Access to our uncapped commission structure
    • 24 days annual leave (plus bank holidays), with extra days when you stick with us
    • Option to buy and sell annual leave
    • Access to CareMiles, our exclusive staff benefits platform with discounts and cashback on various brands
    • 25% employee discount*
    • Life-event vouchers to celebrate milestones such as welcoming a new baby or getting married
    • Employee loyalty rewards, including holiday vouchers
    • Free on-site parking
    • Driving lesson contribution to help you learn to drive*
    • Employee Assistance Programme for 24/7 confidential support
    • Life insurance
    • Cycle-to-Work scheme*
    • Free annual flu jab
    • Annual eye test contribution
    • Employee referral scheme – earn £500 for referring a friend
    • Reimbursement of professional membership related to your role
    Whoever you are and whatever your story is, we’d love to hear from you. Apply to become part of a team that makes every day a better day.

    We are proud to be a Disability Confident Employer which helps to employ, support and develop disabled people in the workplace.

    *Eligibility for benefits based on length of service

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